Frequently Asked Questions
Find answers to common questions about our nutrition services. Can not find what you are looking for? Contact us!
Getting Started
QWhat should I expect at my first appointment?
Your first appointment is a comprehensive assessment lasting 60-90 minutes. We will review your health history, current eating habits, lifestyle factors, and goals. Come prepared to discuss your typical diet, any medications or supplements, and what you hope to achieve. We will create a personalized nutrition plan tailored to your needs.
QHow do I prepare for my consultation?
Before your appointment, complete any intake forms we send you. Keep a 3-day food diary if possible. Bring a list of current medications and supplements, recent lab work if available, and any questions you have. Wear comfortable clothing as we may take measurements.
QDo I need a referral from my doctor?
No referral is needed for our general nutrition services. However, if you are seeking medical nutrition therapy for a specific condition and want insurance coverage, a referral may be required. We recommend checking with your insurance provider.
Services & Pricing
QWhat services do you offer?
We offer a comprehensive range of nutrition services including individual counseling, meal planning, weight management programs, sports nutrition, medical nutrition therapy, dietary analysis, and group programs. Each service can be customized to meet your specific needs and goals.
QHow much do your services cost?
Our pricing varies by service type. Initial consultations range from $150-$250, and follow-up sessions are $75-$150. We offer package discounts for ongoing care. Please contact us for specific pricing or check our services page for current rates.
QDo you offer virtual appointments?
Yes! We offer both in-person and virtual appointments via secure video conferencing. Virtual sessions are just as effective as in-person visits and offer greater flexibility. All our services are available virtually.
Insurance & Payment
QDo you accept insurance?
We accept many major insurance plans for medical nutrition therapy services. Coverage varies by plan and diagnosis. We recommend contacting your insurance company to verify your nutrition benefits. We can provide a superbill for out-of-network reimbursement.
QWhat payment methods do you accept?
We accept all major credit cards, debit cards, HSA/FSA cards, and cash. Payment is due at the time of service unless other arrangements have been made. We also offer payment plans for comprehensive programs.
QCan I use my HSA or FSA for nutrition services?
Yes! Nutrition counseling from a registered dietitian is typically an eligible expense for HSA and FSA accounts. We can provide itemized receipts for your records. Check with your plan administrator for specific coverage details.
Appointments
QHow do I schedule an appointment?
You can schedule an appointment online through our website, by calling our office at (555) 123-4567, or by emailing us at appointments@nutrilifewellness.com. We will confirm your appointment and send you any necessary intake forms.
QWhat is your cancellation policy?
We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee of up to 50% of the scheduled service. We understand emergencies happen - please contact us as soon as possible if you need to cancel.
QHow often will I need to come in?
Visit frequency depends on your goals and needs. Most clients start with bi-weekly sessions for the first month, then transition to monthly visits. Some programs require weekly check-ins initially. We will discuss the recommended schedule during your first visit.
Nutrition Questions
QWill I have to follow a strict diet?
No! We do not believe in restrictive diets. Our approach focuses on adding nutritious foods, building sustainable habits, and finding what works for YOUR lifestyle. We create flexible plans that fit your preferences, schedule, and goals.
QCan you help with food allergies or intolerances?
Absolutely. Our dietitians are experienced in managing food allergies, intolerances, and sensitivities. We can help you identify trigger foods, find suitable alternatives, ensure nutritional adequacy, and navigate dining out and social situations.
QDo you work with vegetarians and vegans?
Yes! We support all dietary patterns including vegetarian, vegan, pescatarian, and flexitarian diets. We can help ensure you meet all your nutritional needs while following your preferred eating style.
QWhat if I have a medical condition?
Our registered dietitians specialize in medical nutrition therapy for various conditions including diabetes, heart disease, kidney disease, GI disorders, and more. We work with your healthcare team to provide coordinated care.
Results & Expectations
QHow soon will I see results?
Results vary depending on your goals. Some clients notice improved energy and digestion within 1-2 weeks. Weight changes typically become noticeable after 4-6 weeks of consistent effort. Long-term health improvements may take 3-6 months. Remember, sustainable change takes time!
QWhat if the plan is not working for me?
Communication is key! If something is not working, let us know. We will adjust your plan based on your feedback, challenges, and progress. Nutrition is not one-size-fits-all, and we may need to try different approaches to find what works best for you.
QDo you guarantee weight loss?
We do not guarantee specific weight loss amounts as results depend on many factors including adherence, metabolism, medical conditions, and lifestyle. What we do guarantee is evidence-based guidance, personalized support, and commitment to helping you reach your healthiest self.
Quick Links
Still Have Questions?
Our team is here to help. Reach out to us and we will get back to you as soon as possible.