Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number, mailing address)
• Health information (medical history, dietary habits, health goals, lab results)
• Payment information (credit card details, billing address)
• Communication records (emails, appointment notes, consultation records)
• Account credentials (username, password)

2. How We Use Your Information

We use the information we collect to:

• Provide personalized nutrition counseling and services
• Create and maintain your client account
• Process payments and send billing communications
• Communicate with you about appointments, services, and health updates
• Improve our services and develop new offerings
• Comply with legal obligations and professional standards
• Coordinate care with other healthcare providers (with your consent)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With your consent: When you authorize us to share information with other healthcare providers or third parties
• Service providers: With vendors who assist us in providing services (e.g., appointment scheduling, payment processing)
• Legal requirements: When required by law or to protect our rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Employee training on privacy and security practices
• Physical security measures for our facilities

5. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your health records
• Restrict certain processing of your information

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Deliver targeted advertising (with your consent)

You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Health records are retained in accordance with applicable healthcare regulations and professional standards.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected information from a child under 13 without proper consent, we will delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: